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Clicktools Status

All instances of Clicktools are currently available. There are currently no known application issues or planned maintenance periods.

Customers must log cases through Clicktools help portal using the 'Still Need Help' form. Free (1-800) telephone support is available to Premium Support customers only.

Availability

Instance Current status Comments
CT1 OK -
CT2 OK -
CT3 OK -
CT4 OK -
CT5 OK -

Status

Application area Current status Comments
Managing content OK -
Reporting & Analytics OK -
CRM synchronization OK -
Email deliverability OK -
Respondent status OK -

Scheduled maintenance

Date/Time Purpose
OK

Sunday 19th June between 05:00-05:30 BST (04:00-04:30 UTC, 21:00-21:30PST Saturday 18th June)

The complete application (including all content) will be unavailable for a period of around 10mins for essential security maintenance.
The service was unavailable for approximately 10 minutes at 7am GMT on Sunday 3rd April 2011. Upgrade application with new release. Read the release notes.
The service was unavailable for approximately 10 min at 7am GMT Sunday 6th February. Update application with new release. Read the release notes

OK = No issues; OK = Warning/message; OK = Outage